News articles written by Xavier Verhaeghe

COVID-19 impact: how to quickly resolve bottlenecks with automation technologies?

24 March 2020

Breaking processes and overwhelmed help lines with chatbots and other digital technologies.   COVID-19’s impact has surprised all and very few can claim they were fully prepared. The news and updates are rolling and government measures are continuously being updated. What about putting people in technical unemployment with a special premium system? Great idea, but