Salesforce is not only the world #1 CRM (Customer Relationship Management) software provider. It is also well known for their Sales Cloud, Service Cloud and Marketing Cloud platforms.

Next to our own Salesforce world champion developer Joris Vanbelle, we have more colleagues that are Salesforce passionate at PwC, namely our up-and-coming Salesforce specialist Tim De Rycke.

Do you have problems integrating and customizing Community Sites using Lightning Components? This article shows you how you can develop and customize community sites with the Lightning Components framework using Salesforce’s flexible Customer Service template.

Envision a personalised customer experience where every website visit, printed advertisement, newsletter, email or mobile offer is modified for everyone. This may seem unobtainable or very far in the future, but customers are already starting to expect more personalization.

Imagine that your heating system is losing pressure because of a leakage. Imagine that you receive a notification on your phone telling you that your machine needs maintenance…

Do you want to integrate data from external legacy systems in your Salesforce organization without storing it? In most cases integration with Salesforce is done with middleware tools known as ETL’s, ESB or Cloud integration platforms. These tools extract data from homogeneous or heterogeneous data sources, transform the data and duplicate it in Salesforce.

At PwC we use continuous integration whenever we can. It helps us to manage our code base when we have multiple developers working together on large scale projects. Developers submit their code to the shared Git repositories every evening before they leave or multiple times during the day.

The discoveries from my Salesforce journey. As a beginning Salesforce Developer I stumbled upon some limitations Apex confronts me with.